Privacy Policy

This Privacy Policy explains how HandSkills, LLC  collects, uses and shares your personal information if you visit www.handskills.net (the “Site”) or register to use our services, and explains your choices for how we handle your personal information. For convenience, the Site and our services are collectively referred to as the “Service.”

HandSkills respects your privacy rights and is committed to transparency in how we collect, use and share your personal information. If you have any questions or concerns about your personal information or this Privacy Policy, email us at community@handskills.net.

Registered customers of the Service (“Clients”) use it to collect information about how their own users use Client websites, applications, services (“Client Services”) and related third-party applications (“Client Services Data”). Clients also use the Service to more efficiently route Client Services Data to their own third party applications/services and control how their own third party applications/services exchange Client Services Data.

Client Services Data may include, without limitation, information about the identity of Client users (such as name, postal address, e-mail address, IP address and phone number), as well as information about the pages users visit, the features they use, and the actions they take while using the Client Services. This Privacy Policy does not apply to Client Services Data or to Client Services, and we are not responsible for our Clients’ handling of Client Services Data. Our Clients have their own policies regarding the collection, use and disclosure of your personal information. To learn about how a particular Client handles your personal information, we encourage you to read the Client’s privacy statement. Our use of Client Services Data provided by our Clients in connection with our Service is subject to the written agreement between Segment and Client.

We collect personal information about you in the following ways:

Personal information that you may provide through the Service or otherwise communicate with us includes:

  • Identity information, such as your first name, last name, username or similar identifier, title, date of birth and gender;
  • Contact information, such as your postal address, email address and telephone number;
  • Profile information, such as your username and password, interests, and preferences;
  • Feedback and correspondence, such as information you provide when you respond to surveys, participate in market research activities, report a problem with Service, receive customer support or otherwise correspond with us;
  • Payment information, such as your credit card or other payment card details as described in the HandSkills Market;
  • Transaction information, such details about purchases you make through the Service and billing details;
  • Usage information, such as information about how you use the Service and interact with us; and
  • Marketing information, such your preferences for receiving marketing communications and details about how you engage with them.

We may obtain additional information about you from third party sources, such as APIHub, Inc., to enrich your experience with the Service and provide you with more relevant information in the Service.

Our servers may automatically record certain information about how you use the Service, such as your Internet Protocol (IP) address, device and browser type, operating system, the pages or features of the Service that you browsed and the time spent on those pages or features, the frequency with which you use the Service, search terms, the links that you click on or use, and other statistics. We collect this information in server logs and by using cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, gather demographic information about our user base as a whole, and deliver advertising.

Subject to the following paragraph, we ask that you not send or disclose to us any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or union membership) on or through the Service or otherwise. If you send or disclose any sensitive personal information to us (such as when you submit user generated content to the Service), you must consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not provide it.

It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by updating your registration profile or emailing us at community@handskills.net.

We use your personal information for the following purposes or as otherwise described to you at the time of collection:

If you have a HandSkills account, we use your personal information:

  • to operate, maintain, administer and improve the Service;
  • to manage and communicate with you regarding your Service account if you have one, including by sending you Service announcements, technical notices, updates, security alerts, and support and administrative messages;
  • to process payments you make through the Service
  • to better understand your needs and interests, and personalize your experience with the Service; and
  • to respond to your Service-related requests, questions and feedback.

If you request information from us, use the Service or participate in our surveys, promotions or events, we may send you HandSkills-related marketing communications as permitted by law but will provide you with the ability to opt out.

We and our partners may serve you ads in the Service or third party sites, including to tailor ads based on your interests and browsing history.

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy we will notify you by email (if you have an account linked to a valid email address) or another manner through the Service that we believe is reasonably likely to reach you.

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any updated Privacy Policy indicates your acceptance of the update.

If you have any questions or concerns about our Privacy Policy, please contact us.

Email: community@handskills.net

References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

HandSkills is the controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation and you can contact us and our Data Protection Officer using the contact details listed in the Contact Us section above. Our EU representative is:

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

  • Opt-out. Stop sending you direct marketing communications. You may continue to receive Service-related and other non-marketing communications.
  • Access. Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct. Update or correct inaccuracies in your personal information.
  • Delete. Delete your personal information.
  • Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict. Restrict the processing of your personal information.
  • Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You can submit these requests by email to community@handskills.net or our postal address. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. 

If we transfer your personal information out of the European Economic Area or Switzerland and are required to apply additional safeguards to your personal information under European data protection legislation, we will do so. Such safeguards may include applying the European Commission Model contracts for the transfer of personal data to third countries, or for transfers to third parties in the United States, ensuring they participate in the EU-U.S. Privacy Shield Framework or Swiss-U.S. Privacy Shield Framework. Please contact us for further information about any such transfers or the specific safeguards applied.


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