Frequently Asked Questions

Below are some frequently asked questions we often get. Please preview the FAQs to see if any of them answer your specific question.

Q. WHAT DO YOU CHARGE FOR YOUR GRAPHIC DESIGN SERVICES?

You can look that in HandSkills Market. : )

Q. HOW DOES YOUR LOGO DESIGN PROCESS WORK?

During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs.

Q. IS THE ARTWORK FOR MY LOGO SOMETHING FROM MICROSOFT CLIPART?

NO, we create and draw artwork from inspiration given in our meeting and style review.

Q. IS THE ARTWORK OUR PROPERTY ONCE PAID FOR?

No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high resolution images purchased are 100% yours one the project is fully complete and paid for.

Q. HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?

A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, dropbox, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

Q. HOW DO I CHECK ON THE PROGRESS OF MY LOGO JOB DURING DESIGN PROCESS?

Once deposit is received, normal turnaround for logo design is 2-3 days. We present the logos to the client at the black and white stage, then again at color stage, and wait for final approval before we save out all the files for you. The client logo files are their artwork and we are up front about this part of the process. We do save your work in case you lose the files or need them sent again.

Q. WHAT IS THE CLIENT’S INVOLVEMENT IN THE DESIGN PROCESS?

As a non-agency, we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request the artwork in various formats if payment was made for design services.

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